What Information We Hold and Why
When you register, we collect your name, contact details, and the credentials you set for your account. Every deposit or withdrawal you make through bKash, Nagad, or Rocket generates a transaction record — we keep those records to process your request, verify your wallet, and meet
-
1
our financial obligations. We also collect device and session data: your IP address, browser type, and the pages you visit. This helps us detect unusual login attempts and keep your account secure. If you contact our support team, we log that conversation so we can follow
-
2
up accurately. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. Where local law in Bangladesh requires us to retain records for a set
-
3
period, we follow that requirement. You can request a copy of the data we hold on you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.